Terms and Conditions

Terms and Conditions

Payment. Full payment must be made before the start of any lesson or course.

Course time limits. Courses must be completed within the set time limit. 5 weeks for a 5 lesson course, 10 weeks for a 10 lesson course and 20 weeks for a 20 lesson course. After that time, any remaining unscheduled and uncompleted lessons will be lost. If you require more than the set time to complete your course, this must be discussed and agreed upon during the Introduction call.

Package Cancellation. If you need to cancel a course of lessons this must be done within the first two lessons. A 10% administration fee will be charged for the remaining sessions.

Lesson Cancellations. Lessons can be cancelled/rescheduled a minimum of 24 hours before the start of a lesson. Lessons cancelled with less than 24 hours notice will be lost.

Lateness. When possible, please let me know if you are going to be late for a lesson. If I am not aware that you will be late I will wait for 15 minutes. After that time, the lesson will be lost.

Lesson Cancellation by elcas english. I will make every effort to be available for all of your scheduled lessons. On rare occasions however, I may need to cancel / reschedule a lesson. In this case I will give you as much notice as possible. All teacher cancellations can either be rescheduled or refunded.